There is a common misconception that just because a product is listed online, that it is Available or In Stock and is immediately ready to ship, however that information is false and causes confusion for some customers. Please review the information below to accurately check the product availabilty.
Step 1Do not rely on Google or phone calls to accurately show product availability. Google will typically always show products to be In Stock even when they are not. There is no way to change their algorhythm. Phone call availability can change immediately once orders are placed and then you will have have incorrect information due to sales. Please use our official website to check availability and continue to Step 2.
Step 2Check the availability on the product page before ordering. Does the item show Usually ships within 24 hours?
If Yes, we show to have 5 or more in our warehouse. You may purchase the product and should expect it to ship as normal per our Shipping Policy.
If No, continue to Step 3.
Step 3Does the item show Almost Gone?
If Yes, we show to have 5 or less in our warehouse. You may purchase the product and should expect it to ship as normal per our Shipping Policy.
If No, continue to Step 4.
Step 4Does the item show Contact Us?
If Yes, we are uncertain on the exact amount in our warehouse. Please Contact Us so we can physically check stock in our warehouse. You may or may not be able purchase the product but should not expect it to ship immediately per our Shipping Policy.
If No, we only offer these three stock statuses and it must show one of them.
Frequently Told ConcernsI placed an order for an item that showed in stock but you told me it is not in stock or is shipping immediately.
Our team is able to check the availability of that item before you purchased it. Nothing will ever show available if it is not ready to ship immediately.
Your website showed in stock when I ordered it and now I want a refund or to cancel my order.
Again, we know what our websites says exactly when you ordered it. You may be able to cancel your order if it meets our guidelines in our Cancellation Policy. Cancellation fees will apply to all cancelled orders.