DHL

Ground (Canada)

1-5 Business Days delivery by end of day

Ground (Other Countries)

6-15 Business Days delivery by end of day

Transit Map

*No transit map is currently available.

Main Links

Call Track File Missing/Lost Claim File Damage Claim

International Orders

We only offer international shipping to North America, Central America, South America, Europe, Asia, Africa and Oceania and usually takes 1-5 business days. Taxes, duties and fees are not included in our product prices or shipping prices. Recipients are obligated to pay this upon delivery of the package.

Phone Numbers

(800) 225-5345 Customer Service
*Press 0, wait for the automated operator to start speaking, press 0 again, repeat the process until you are directed to a representative
(800) 273-4530 Claims Dept.
(888) 273-8876 Attempted Delivery Dept.
(800) 722-0081 Billing Dept.
(866) 817-3794 Dangerous Goods Dept.
(800) 527-7298 Technical Dept.
(318) 469-5086 Wallace Lake Rd
(888) 853-1845 ext: 43745 Keylin (Refusal Agent)

Same Day Shipping

We guarantee for any order with parts that are in stock if ordered by 3pm CST during any week day that your order will ship out same business day. Items that are listed as "low stock" or "contact us for availability" are not guaranteed same day shipping.

Signature Confirmation

A signature is required upon delivery of your items for all orders over $750.

Notes

DHL does NOT ship to PO boxes. If your order's shipping address is a PO box, USPS will become the primary shipping carrier for your package. The equivalent level of service will be provided. (i.e. UPS 2nd or Next Day Air = USPS Priority Express or UPS Ground = USPS Priority).