Warranty Killer Performance offers four different shipping carriers to meet all your shipping needs. Each carrier has different rates, services and availabilities. Some carriers or services may not be available in all cities, regions or countries.
Due to limitations on our website certain large, bulky, long, heavy and/or fragile items have to ship via Frieght or LTL (Less than truckload). There is a preset shipping calculation for these products on our website which mostly covers the expenses of shipping the item(s). However, it is not always accurat. Some shipping destinations require special freight services such as: inside delivery, liftgate delivery, residential delivery, appointment delivery, etc. These special freight services are additional costs which must be factored into shipping and paid by the customer, before shipping. If the initial preset shipping calculation does not cover the cost of all these services and shipping, it will require additional payment on the customer's behalf, before shipping. This amount will be submitted to you immediately once your order is ready to ship. If additional payment is not made within the 48 hours, your order will be cancelled per our Cancellation policy, fees will apply.
International Orders
All international customers must complete a short "Identity Verification Form" after placing an order. This is required due to the high risk of fraud from international customers. Failure to complete this form within one (1) hour of ordering will result in your order being cancelled immediately, without notice and blocked from future orders.
Identity Verification Form
Redirecting Packages
We are not allowed to change, redirect or relocate a package once it has shipped. If your shipping address was entered in error, please contact us quickly after placing your order.
Refusing Packages
Customers are able to refuse shipments once the carrier attempts to deliver the item(s). Shipments are then returned back to shipper. Once received the return process will begin, restocking fees will be applied and a refund will be issued for the product only, shipping will not be refunded.
Free Shipping
Applies to select items only and will ship the cheapest method available. Warranty Killer Performance reserves the right to cancel any order, at any time, without reason.
