Shipping
Services
Warranty Killer Performance offers four different shipping carriers to meet all your shipping needs. Each carrier has different rates, services and availabilities. Some carriers or services may not be available in all cities, regions or countries.
Freight / LTL Shipments
Unfortunately our website only allows shipments for small packaged items. Items requiring freight or LTL shipping will require additional charges to cover the costs. Once our shipping department has your order packaged our team will contact you for the rest of the payment required to ship your items. If you wish to not pay your order will be cancelled.Fabrication / Custom Items
We ask you allow 7-20 business days for custom parts to be built, powder-coated and shipped. Most parts will be shipped sooner and in the event that shipping is delayed you will be contacted via email. If you select any form of expedited shipping, the item(s) will be shipping via that method after the 7-20 business day processing period.International Orders
All international customers must complete a short "Identity Verification Form" after placing an order. This is required due to the high risk of fraud from international customers. Failure to complete this form within one (1) hour of ordering will result in your order being cancelled immediately, without notice and blocked from future orders. Identity Verification FormShipping Policy
Once the order is placed Warranty Killer Performance will send you an order confirmation via email and/or text message. Should you not receive this confirmation immediately, please contact us quickly. Once your order has shipped Warranty Killer Performance releases all responsibility for all packages (i.e. damaged, lost or missing packages, etc.) Please contact the selected shipping carrier for information or to start a claim.Cancellation Policy
Orders can be cancelled only by the customer if the item(s) have not yet been picked, ordered from vendors or shipped. Once orders have shipped and/or received a tracking number we are not able to cancel them.Redirecting Packages
We are not allowed to change, redirect or relocate a package once it has shipped. If your shipping address was entered in error, please contact us quickly after placing your order.Refusing Packages
Customers are able to refuse shipments once the carrier attempts to deliver the item(s). Shipments are then returned back to shipper. Once received the return process will begin, restocking fees will be applied and a refund will be issued for the product only, shipping will not be refunded.Free Shipping
Applies to select items only and will ship the cheapest method available. Warranty Killer Performance reserves the right to cancel any order, at any time, without reason.As of: January 1, 2019
