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USPS - United States Postal Service
Review USPS shipping services, transit estimates, tracking links, claims information, phone numbers, delivery policies, and important shipping notes.
USPS Services
First Class Package
3-5 Business Days
Delivery by end of day.
Priority Mail
1-3 Business Days
Delivery by end of day.
Priority Mail Express
1-2 Business Days
Delivery by 10:30 AM.
Transit Map
Main USPS Links
International Orders
USPS international shipping is available to North America, Central America, South America, Europe, Asia, Africa, and Oceania. International shipments usually take 3-10 business days.
Taxes, duties, and fees are not included in our product prices or shipping prices. Recipients are responsible for paying applicable taxes, duties, and fees upon delivery.
Phone Numbers
(800) 275-8777 Customer Service
(504) 589-1130 Domestic Claims Department
(866) 974-2733 Accounting Help Desk
(312) 983-8403 Consumer Affairs Office - Louisiana
View All Consumer Affairs Numbers
(800) 222-1811 International Claims Department
(318) 688-7961 Meriwether Post Office
(318) 677-2359 Shreveport Post Office / Main Hub
(866) 607-6301 Canada Post
To reach USPS Customer Service, press 0, wait for the automated system to start speaking, then press 0 again. Repeat as needed until directed to a representative.
For the accounting help desk, say “no” to everything, then say or select “Domestic Claims,” then say “no” again until directed to a representative.
For the accounting help desk, say “no” to everything, then say or select “Domestic Claims,” then say “no” again until directed to a representative.
Same Day Shipping
Orders with in-stock parts placed by 3:00 PM CST on a weekday are eligible to ship the same business day.
Items listed as “low stock” or “contact us for availability” are not guaranteed for same-day shipping.
Signature Confirmation
Signature confirmation is required upon delivery for all orders over $750.
USPS Notes
An equivalent level of service may be provided when USPS is used in place of another carrier.
For example, UPS 2nd Day Air or Next Day Air may be replaced with USPS Priority Express, while UPS Ground may be replaced with USPS Priority.
Refunds
No refunds are given for shipping and handling.
Claims
For missing contents or damaged item claims, USPS may require the item(s), mailing container, wrapping, packaging, and any other contents received to be presented at a Post Office for inspection within 20 days.
A USPS representative may complete the required inspection forms and retain the contents until the claim is closed. Once submitted and reviewed, the claim may be approved or denied by USPS.
