Instructions & How To's

To ensure timely and efficient support, please refrain from sending multiple emails or messages across different platforms before receiving a response from our team. Doing so may result in your messages being flagged as spam.

Support tickets are handled in the order they are received — from oldest to newest. Sending multiple follow-ups may move your request to the back of the queue.

Our team responds to all contact forms and emails as quickly as possible. If you have not yet received a reply, it simply means we have not reached your request in the queue.

For any technical issues, we require all of the following before assistance can be provided:

• Screen recording or video showing the issue
• Clear photos
• Datalogs submitted via the phone app, if applicable
• Your order number
• Year, make, and model of the vehicle
• Detailed description of the issue or issues

Please email all information to: calibrations@warrantykillerperformance.com

Incomplete submissions may not receive a response.