What is a lost package?Lost packages are shipments that show to be in-transit to the destination but have not had any activity on the tracking information for 2 weeks or have been declared lost/missing by the shipping carrier.
What are my options to get my package?1 If you are in a time crunch and need your package, please reorder the items and use an alternate shipping method. Once your original shipment arrives to you, you can return it for a refund. Once the package is received back at our warehouse a refund will be issued minus shipping charges.
2 Wait for your lost/missing package to get reimbursed by the shipping carrier. Once reimbursed the shipment we will reship your item(s).
Warranty Killer Performance cannot issue refunds, cancel orders or reship orders if packages are still in-transit, even if delayed.