INSTRUCTIONS & HOW-TOs
1-5 BUSINESS DAYS TUNE / CALIBRATION FILE PROCESSING
NOTICE REGARDING SUPPORT REQUESTS
To ensure timely and efficient support, please refrain from sending multiple emails or messages across different platforms before receiving a response from our team. Doing so may result in your messages being flagged as spam.
Support tickets are handled in the order they are received—from oldest to newest. Sending multiple follow-ups will move your request to the back of the queue.
Our team responds to all contact forms and emails as quickly as possible. If you have not yet received a reply, it simply means we have not reached your request in the queue.
For any technical issues, we require all of the following before assistance can be provided:
- A screen recording or video showing the issue
- Clear photos
- Datalogs submitted via the phone app (if applicable)
- Your order number
- Year, make, and model of the vehicle
- A detailed description of the issue(s)
Please email all information to calibrations@warrantykillerperformance.com
Incomplete submissions will not receive a response.
If you have any issues we need all of the following: screen recording, videos, photos and datalogs submitted via phone app, if applicable, and emailed to calibrations@warrantykillerperformance.com with order number, year, make, model and description of issue(s).
Submissions without all info above will receive no response.